Lisa Overton on customer intercept interviews Our guest today is Lisa Overton, a McKinsey alum and an expert on market research. Today Lisa is an independent...
Our guest today is Esther Kim, an independent consultant based in San Francisco who focuses on serving clients in the social sector, including non-profits, philanthropies, and social enterprises.
After getting her Masters degree in Environmental Engineering from MIT, Esther got her start in consulting at McKinsey, where she worked with energy, industrial, and nonprofit clients.
She then spent nine years at REDF, a venture philanthropy firm based in San Francisco. In 2014, Esther set up her own consulting practice focusing on the social sector.
In our discussion we talk about the similiarities and differences between serving for-profit and non-for-profit clients
We discuss what it takes to transition into the social sector, the difference in vocabulary from the for-profit sector, and how Esther tweaks frameworks such as the Business Model Canvas to apply them in her work. She also shares an inspiring story of a social enterprise Esther helped to establish- a staffing agency- that has helped hundreds of formerly homeless individuals find stable jobs.
You can find Esther online at www.estherkimconsulting.com