client management

What Makes You BEST for ME?

 

Pitching all the reasons why your company, service, or product is better is often received with a lack of response. David A. Fields explains where the miscommunication lies and provides a solution to the problem. 

 

You know a rain barrel full of reasons why your consulting firm is better than other firms that do what you do. Among the reasons, of course, is you. Your experience and ideas and unique perspective.

Hence, when Bethany Buttonwerk asked you why her company should work with your consulting firm instead of others she’s talking to, you quickly trotted out all your advantages.

Alas, that lessened your likelihood to win the project!

Oh no. Why’d that happen?

Let’s revisit Bethany’s query. Unfortunately, she unwittingly asked the wrong question. You then proudly tootled your answers to her mistaken question, which left her dissatisfied, disgruntled, and disinterested. (And you disappointed or dyspeptic.)

 

Read the full article, A Superior Response to “What Makes Your Consulting Firm Better” on David’s website.

Guidelines to Kick the Year into High Gear

David A. Fields’ first blog of the year provides a pathway forward for consulting firms in 2020.

It’s the first week of the year and one thing you’re probably wondering is what you and your consulting firm should do first. Right now.

Your consulting prospects are asking the same question. What should they do now? What should their priority be?  Unfortunately, their list could be topped with challenges that your consulting firm doesn’t solve—penetrating the blacklight market, designing an office layout that houses 200 employees in a 50-employee space, or inventing new uses for leftover holiday yams.

Where does that leave you?

Without a consulting engagement.

 

In this article, points covered include:

-What’s Important Now?

-What’s the VIP for your consulting project? For your consulting offering?

-Three Questions to Identify Your VIP

 

Read the full article, What Your Consulting Firm Should Do Right Now, on David’s company blog.

How to Handle Clients Who Cross Lines

David A. Fields offers actionable advice on how to respond to a client when consulting work veers off the rails.

 

When you, your consulting team and your client all stay on task and positive, consulting is a fun, challenging and rewarding profession. When consulting work veers off the rails, though, how should you respond?

Lines are confusing

Let’s say you want to engage in outreach to your prospects. Rupert, SVP of Everything is next in line. So, you drop him a line. He answers and asks you to hold the line. (Didn’t you just drop it?)

Ugh, you’re on hold, but business is on the line. Two minutes of elevator music. That’s where you draw the line. Is it the end of the line for Rupert? Hard to know—it’s a fine line.

 

Read the full article, How Your Consulting Firm Should Deal with Clients that Cross the Line, on David’s website.