Operations strategy

Welcoming new member Stephen Dunn

Umbrex is pleased to welcome Stephen Dunn.  Stephen is an experienced Partner/Managing Director focused on IT and Operations strategy, transformation, process improvement, value creation, and cost reduction. He has led projects for Fortune 500 companies from practically every industry but has focused for the last ten years on Energy, Insurance, and Health Plans. For the past three years, he as concentrated on helping companies plan for and achieve Digital Transformation including Robotics Process Automation, AI, and Cloud – typically while squeezing the costs associated with legacy systems and operations. He has negotiated over $18B in ITO and BPO contracts, including large ITO, Finance and Accounting, Human Resources, and Back Office operations.

Stephen has significant global work experience, having lived and worked in the UK (8 years), Spain (1 year), India, Singapore, Thailand, the Philippines, and China.