Azim Nagree provides three measures a company can take to reduce onboarding time, reduce friction between sales and customer service teams, and improve the customer experience.
In this short podcast interview, Amanda Setili draws parallels between animal training and business training to illustrate how to communicate effectively.
John Lowery provides seven key elements to rapid, dramatic and lasting profit improvement initiatives.
From Keagan Russo’s company blog, a new approach to strategic planning.
From Indranil Ghosh’s company, a case study download on the strategic alignment of leadership teams.
Amit Bhambi explains how process maps can be beneficial in almost all organizations and across industries.
From Belden Menkus, an article on one of the most important dimensions of organizational effectiveness and performance in today’s business environment: strategic response speed.
To recap the year, Boris Galonske shares the impressions and learnings from the 2018 World Policy Forum where the key trends discussed include institutional stability, multilateralism, and international financial frameworks.
To help navigate tricky situations in the coming year, Dan Markovitz shares a book review on Art Smalley’s new book, Four Types of Problems.
Kaihan Krippendorff explains why you should abandon your New Year’s resolutions and provides three questions to ask yourself as you design 2019.
Soyini Coke reviews last year and synthesizes the key conclusions from over 200 interviews with CEOs. She discusses what was learned in 2018, and what you can expect in the coming year.
Need a kickstart to the year? David A. Fields provides ten things you can do to grow your consulting firm in 2019.
Geoff Wilson cuts through the dirt clods to deliver a reality check.
Sage and timely advice from Jesse Jacoby on how to keep the business of business running smoothly.
To take the New Year off to a good start, Jeremy Greenberg provides four reasons overworking is overrated.